Shipping policy

Shipping Policy

Last Updated: 12, Aug, 2026

At ScaniMarts, we want your shopping experience to be simple and transparent. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Methods

We currently offer shipping through trusted courier and logistics partners.

Available shipping methods may include:

Standard Shipping: 7 Days

Express Shipping: 2 Days, where available

The shipping options available for your order will be displayed during checkout based on your delivery location and the products in your cart.

2. Order Processing Time

Orders are generally processed within 3 Days business days after successful payment or order confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

Processing time is separate from the delivery time.

For example, if your order takes 3 Days to process and 7 Days to deliver, the total estimated time will include both periods.

3. Delivery Timeframes

Estimated delivery time within India is:

Standard Delivery: 7 Days

Express Delivery: 2 Days

Delivery times are estimates and are not guaranteed unless specifically stated otherwise.

Actual delivery time may vary depending on your location, courier availability, weather conditions, holidays, public events, transportation issues, and other circumstances outside our reasonable control.

Remote and difficult to reach locations may require additional delivery time.

4. Shipping Costs

Shipping charges are calculated based on factors such as delivery location, order value, product weight, shipping method, and applicable courier charges.

Standard Shipping: Free

Express Shipping: 70rs

We may offer free shipping on selected products, or during promotional campaigns.

Any applicable shipping charges will be displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, we will provide tracking information through email, text message, WhatsApp, or your customer account, where available.

You can use the tracking information to monitor the progress of your shipment.

If tracking information does not update immediately, please allow 24 HOURS for the courier system to register the shipment.

You can also contact us at:

yashchauh8057@gmail.com

with your order number if you need assistance tracking your shipment.

6. Delivery Address

Please make sure that your shipping address, phone number, and other delivery information are accurate before completing your order.

ScaniMarts is not responsible for delivery problems caused by an incorrect, incomplete, or outdated address provided by the customer.

If you notice an error in your shipping information, contact us as soon as possible at:

yashchauh8057@gmail.com

We will try to update the information before the order is shipped, but changes cannot always be guaranteed after processing has begun.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its delivery procedures.

If delivery cannot be completed because the customer is unavailable, the address is incorrect, or the customer refuses or fails to accept the shipment, the package may be returned to us.

Additional shipping charges may apply if the order needs to be shipped again.

8. Delayed Deliveries

Although we work with reliable shipping partners, delays can sometimes occur.

Possible causes include:

Severe weather
Public holidays
Transportation disruptions
High order volumes
Courier operational issues
Incorrect address information
Remote delivery locations
Natural disasters
Government restrictions
Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact us at yashchauh8057@gmail.com with your order number.

We will work with the courier to investigate the shipment and provide an appropriate update.

9. Lost or Missing Packages

If your tracking information shows that a package was delivered but you have not received it, please contact us within 7 DAYS of the stated delivery date.

We may contact the courier to investigate the delivery.

Please also check with household members, building security, neighbours, or other authorized recipients who may have accepted the package on your behalf.

10. Damaged Packages

If your package arrives visibly damaged, please take photographs or video of the package and product before disposing of any packaging.

Depending on the circumstances, we may offer a replacement, exchange, refund, or another appropriate solution in accordance with our Return and Refund Policy.

11. Cash on Delivery

Cash on Delivery may be available for selected locations and products.

Availability will be shown during checkout.

Orders placed using Cash on Delivery may be subject to additional verification or confirmation before shipment.

12. International Shipping

We Do Not Currently Offer International Shipping

At this time, ScaniMarts ships only within India.

We may introduce international shipping in the future. Any international shipping options will be displayed on our website when they become available.

13. Shipping Restrictions

Certain products may not be available for delivery to all locations because of product restrictions, courier limitations, government regulations, or other logistical requirements.

If we cannot deliver an ordered product to your location, we will contact you and provide an appropriate solution.

14. Contact Us

If you have questions about shipping or delivery, please contact us:

Store Name: ScaniMarts

Email: yashchauh8057@gmail.com

Phone: 8057381234

Business Address: I 27 Main raod Hastinapur

Customer Support Hours: 24x7

We are committed to keeping you informed and helping resolve shipping issues as quickly as reasonably possible.